The definition of a warranty is “a written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time.” In general, a company with a strong belief in their product will have a lengthy warranty, but be aware that the warranty term length alone is not valuable. Here’s why.

How likely is your embosser to have an early failure?
Braillo has been building production grade embossers since 1980 and our embossers are notorious for lasting decades. Braillo braille embossers are used in the most important braille facilities throughout the world, because Braillo is the most trusted name in Braille production. We have a warranty that covers every defective mechanic/electrical component for up to 4 years, 10,700 hours or 20.8 million embossed pages for one simple reason – it’s highly unlikely your Braillo will ever fail. We stand behind our Braillo embossers or WE pay, not you. Our Braillo embossers have the most comprehensive, industry leading warranty available.

Braillo is the only company building true, production grade braille embossers. Others have attempted to enter the production embosser market over the years, but they have failed, leaving their customers searching for solutions. In most cases, the parts in question were fundamentally flawed, as these were personal embossers attempting to do the work of a production embosser. A long warranty can’t fix fundamental engineering failures, nor will it fix your downtime. Furthermore, what good is a warranty if the embosser won’t even last as long as the warranty period? What happens when the embosser is out of the warranty period?